First Public Sector Innovation and Productivity Forum in Moldova
The Electronic Government Center, in partnership with the United Nations Development Programme in Moldova, organised the Public Sector Innovation and Productivity Forum, within the reform process of the local public administration and the governance e-Transformation agenda. The event was attended by Government representatives, international experts, coordinators for e-transformation within the Government and development partners.
During this Forum, participants discussed about the governments' ability to adapt to rapid changes generated by modern technologies and also about the way in which they respond to the problems and challenges in the development process. Also, disscussed were topics related to innovation ecosystem within the government, using tools and techniques of design-thinking in order to promote public sector innovations and fostering a culture for innovation and performance in the public sector.
Iurie Leanca, Prime Minister of Government said: “I am convinced that the application of modern technologies on a large scale will allow us to enhance the public administration’s performance and to develop an innovative and competitive economy at a regional and European level."
Executive Director of e-Government Center, Stela Mocan: “An innovative, and thus productive, public sector can only bring valuable benefits in its relations with citizens and also with its partners from other countries. Innovation is crucial in a market economy and in a country like Moldova, which is aspiring to European values and standards. By innovating, being up to date with the new information technologies, we bring our citizens and our country to a higher and more competitive level."
UNDP Resident Representative in Moldova, Nicola Harrington-Buhay said: "“Coming at an important juncture in Moldova’s public administration reform, this event is an opportunity to see how countries across the globe re-shaped the way they deliver public services including how they engage the users from the design stage onwards. We see such innovative techniques as offering tremendous potential for Moldova in improving the quality and efficiency of its public services and bringing them closer to the people.”
Representatives of the governments of Denmark (MindLab), Australia (DesignGov), experts and practitioners from Singapore (Institute of Systems Science, National University of Singapore), USA (The GovLab) presented the most innovative trends, approaches and successful practices for ensuring a performing public administration and for delivering quality public services
Ways to redefine the model of public service delivery by involving and involving beneficiaries incuding through use of modern technologies were discussed as well.
Alex Oprunenco, Policy Specialist, UNDP, email@example.com