OUR FOCUS

Development
impact

milab 2
Mapping public service exercise

Our intervention

Our approach to innovation focuses on the identification of bottlenecks, rapid testing of innovative solutions through prototypes, scaling up what is proven to work and, generally, ‘working out loud’ at all times to learn from user, partner and stakeholder feedback. More than that, we believe that continuous horizon scanning, seeking what is new out there and rapidly testing what could be relevant for Moldova, is an important aspect of our innovation work. For us, technology is an accelerator of innovation but it is not the only driver of UNDP’s innovation work. In addition, UNDP looks for solutions that place people – the ‘end users’ of development services – at the heart of the process, and engages them in identifying the challenges and in co-creating solutions.

Effective development cooperation

UNDP Moldova is well positioned to advance the national development agenda and fulfill people’s aspirations. UNDP’s advantages include a strong normative mandate, global knowledge tailored to national context, use of innovation for sustainable results, and access to a wealth of experience and best practices. Impartiality, enhanced system-wide coherence, flexibility and operational effectiveness, as well as the sharpened programmatic focus, are making the UNDP in the Republic of Moldova fit for purpose. Working for an effective development cooperation, UNDP makes use of national institutionalized mechanisms for engagement, which facilitate stakeholder dialogue on development issues, ensuring a coordinated approach to development challenges.

Innovation for development

UNDP Moldova is actively working on using innovation to promote change in the public sector through the Moldova Social Innovation Lab. Working with public servants responsible for specific services and letting them speak about results gives strong incentives for transformational change. MiLab now represents a governance model for improving public service delivery, civic engagement, and mainstreaming social innovation in Moldova. In addition to that, open data, big data, and evidence-based policymaking have become an important pillar of our work. UNDP will work on further institutionalization of the Lab as an element of its support to public service reform.

Knowledge

UNDP’s Knowledge Management Strategy Framework 2014-2017 aims to position UNDP as a thought leader and knowledge broker in the global development debate. The way we develop, capture, share, and effectively use knowledge underpins the realization of development outcomes. To this end we focus on four work streams:

  1. Identifying, capturing, disseminating and applying lessons learned from past projects and initiatives;
  2. Strengthening knowledge exchange and networking through corporate social networking and thematic Communities of Practices;
  3. Fostering openness and public engagement through blogging, public online dialogues, consultations and events;
  4. Embedding knowledge management into talent management, human resources processes, including training.

South-South cooperation

South–South cooperation has increasingly demonstrated its contribution to development results through a variety of flexible cooperation modalities, including knowledge exchanges, technology transfers, financing, peer support, and neighbourhood initiatives, as well as countries forming common development agendas and seeking collective solutions. UNDP Moldova supports South–South and triangular cooperation with the goal to maximize its development impact. During 2016, about 50 such initiatives were implemented, ranging from establishing a broad vision on methods and working practices in management, to application of EU standards, marketing, use of communication, publication and dissemination through websites, networking and cooperation opportunities.

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